Returns & Exchanges

At Bower Collective, we want you to love your sustainable beauty routine, which is why we offer a 30-day window for returns or exchanges on all unopened and unused products. If your order isn't quite right, we are committed to making it simple to return your items while minimizing our environmental footprint.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack with Care

Place the unused products in their original packaging, ensuring they are securely sealed to prevent any leaks or damage during transit.

3

Label and Send

Download and print your pre-paid shipping label, attach it to the outside of your parcel, and drop it off at your nearest authorized collection point.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days back to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing